Frequently Asked Questions (FAQ)

Click on any of the following questions to view

How many classes per week should I take?

To get the best results attending 2-3 classes per week is recommended. Many of our regular clients tell us that two times per week is when they really started to feel and see dramatic changes in their body. Once a week can be a good place to start and/or use Pilates as cross training for other forms of fitness.

What do I wear to class?

Wear comfortable clothes that you can move freely in, nothing restrictive. We generally do Pilates and Barre in socks or bare feet, your choice.

If you need to wear shoes and/or orthotics because of a physical or medical issue please wear clean indoor athletic shoes only. We keep our studio floor and equipment immaculately clean and we do not want outside dirt or contaminants.

Do I need to bring a mat?

We provide a luxury extra thick specialty "Pilates Mat" for our classes, so you do not need to bring a mat. All mats and equipment are cleaned and sanitized after each use.

I am a beginner, what group mat class should I start with?

Tone & Tighten is the best group Pilates mat class to get started for most people. All of our Body Barre classes are mixed level so you can jump right in as soon as you are ready for the "fat burn cardio" that our Barre classes offer. Several of our specialty classes like Pilates for Men and Pilates Cross-train are appropriate for someone just getting started too.

Please feel free to CONTACT US for assistance in selecting the right group classes for you.

We also offer several NEW CLIENT SPECIALS designed to get you started and to let you sample several of our different signature classes.

Do I need to make a reservation or can I just "drop in"?

We highly recommend that you make a reservation when possible. For quality purposes we limit the size of our group classes. That being said, we will ALWAYS welcome you if we have space. Please note if the class is full, participants with reservations will get priority over "drop-ins".

If I am new to the studio do I need to do anything special for my first class?

Yes, please arrive at least 10 minutes early to your first class to fill out our New Client Form and make sure to introduce yourself to the instructor when you arrive. The instructor will welcome you, get you oriented and help you set up for class. Please feel free to approach them after class for any further assistance or questions you may have.

What is the difference between a Monthly Membership and purchasing "flex" classes?

When you sign up for a Monthly Membership you pay a monthly fee (automatically charged to your credit card) and get UNLIMITED Mat and Barre group classes. You can make reservations in up to 4 classes per week and attend additional classes on a drop in basis. This option is best if you plan on attending 2 or more classes per week.

"Flex classes" are class credits that are good for one year from purchase. This option is better for someone who travels a lot or does not think they can come to class regularly. We offer "flex classes" in packages of 4, 8 or 16.

Does my UNLIMITED Monthly Membership have to start on a particular day of the month?

You can start anytime! The first day your membership becomes active will become the day of the month your autopay will be processed each subsequent month. If you have any other questions about the Monthly Membership option or would like assistance signing up please call 242-9595 or email info@pilatesineast.com

Can I register online for Reformer classes?

We have to pre-approve all group Reformer participants prior to signing up for classes. Please contact our Studio Coordinator or Studio Director. If you do not have any prior experience on the Reformers or if you have any physical restrictions/conditions we will likely recommend either a FREE 30 minutes assessment/intro session or that you start with a few private lessons first. This is both in your best interest and in the best interest of the current participants already attending the classes.

How do I schedule a private session?

Please call 242-9595 or email info@pilatesineast.com to schedule a private session.

What are your cancellation policies?

Group Mat & Barre classes: call, email or cancel online up to 2 hours prior to the start of class and you can reschedule your class reservation without losing the class credit

Group Reformer Classes: call, email or cancel online up to 24 hours prior to the start of class and you can reschedule your class reservation without losing the class credit

Private & Semi-Private sessions: 24 hours cancelation notice is required or full fee is charged

If I have a special condition like Osteoporosis, Pregnancy, Scoliosis, or Back pain can I do Pilates?

Yes, Pilates is often recommended for people with special conditions like osteoporosis, pregnancy , scoliosis or back pain however it is important that you speak with the Studio Coordinator or Studio Director first to determine which classes are suitable for your condition. Specific modifications are required for each specific condition so we will likely recommend that you first start with an individualized assessment and some private lessons so that we can go over the modifications required to keep you safe.

Our expert instructors are specially trained to work with you and your individual needs to make a safe, effective and informed exercise program.